The On-Going Conversation

Digital Traffic in China

China plans to use a cell-phone traffic monitoring tool to track Beijing residents driving habits; recall the 62-mile, 9-day traffic jam.

Read the full article via Fast Company

Communication is the Only Way

Communication is tool that each and every one of us is required to utilize on a daily basis. Without having the power to voice your opinion, it can be challenging to connect with people on a personal level. We not only need to connect with people on a personal plateau, but a majority of us are also responsible for establishing common ground in a professional manner.

That is why it is crucial to create a degree of confidence with your communication skills. Like anything else in life, your communication skills can be honed and you can become proficient with perpetual use and practice.

It is also applicable and arguably a requirement for business interactions. Without communicating in a professional manner, businesses can fail to connect with prospective customers. You not only need to create an environment of trust and dependability, but you also need to assure the potential client that you will have their back throughout your relationship.

Moreover as a public relations and mass communications graduate, I feel as though I fully contemplate the importance of credibility, honesty and transparency, which can be facilitated and help establish relationships with the individuals you interact with.

Listed below are a few recommendations for creating a quality first impression that will hopefully enable sustained interaction in whatever capacity.

1. Make eye contact and make sure they feel utterly comfortable. This will help convey a degree of confidence. It also helps assure that they feel as though you are fully engaged and respect the elements they are corresponding about. Especially with organizational interactions; because you want them to feel completely confident in your ability to aid them along the way. I would say that your initial reaction towards a person will create a lasting persona, which may be challenging to change once the thought has entered their mind.

2. Stand up and shake their hand. This documents your willingness to truly connect with them and allows you to establish common ground from the commencement of your dialogue. You can even impress them with the hand shake alone, depending on the firmness of your shake. Practice with your close associates and make sure they would be willing to work with you, based on the demeanor and attitude that your represent. You may not think this can be illustrated with a mere hand shake, but you never know.

3. Ask them if they need anything and assure them that they are the focal point of all your energy. This will allow them to see your utilitarian nature and willingness to help. People want to feel as though your relationship or pending interaction is valuable from your perspective. The goal should be to convey a degree of professional and maturity, regardless of the avenue for connection. It could either be regarding personal matters or even a professional acquaintance; it really doesn’t matter and you should strive to remain affianced nonetheless.

4. Follow-up and make sure to thank them for their time. People love to hear that you fully appreciate their ability to meet and take time out of their busy day. We all more than likely have families and a collective of obligations, which can make it difficult to allocate time towards opposing individuals. This can be especially challenging in the digital world that we live in. Even if it is merely a phone call, it is better than nothing. Personally I would recommend a hand written note or email expressing your gratitude. They won’t necessarily expect it, but maybe you will make their day slightly more optimistic.

Just remember that communication can be a vehicle to success or even impediment. Remain confident and never doubt your ability to connect with people from varying perspectives. At the root of it all, we are all human beings and we require others to fully experience life.

Re-Evaluate Your Business Mentality

Focus on what you can to set your business apart from the competition.

It is important for each department in a business to understand where they stand in regards to overall business goals. Without having a clear grasp of what their objectives are accomplishing, do their missions and goals truly serve a purpose?

Each department should be able to define their individual goals, which generally fall within the parameters of the overall business goals at each specific company. Obviously varying departments are going to have unique goals that other aspects of the organization don’t have and vice-versa.

However the difficulty can be to define these goals and make sure they are always being strived for. They may not always be achieved with day-to-day projects, but for the most part they should always be understood and transparent to all employees, which represent a collection of business entities throughout the world.

Listed below is an assortment of goals for particular businesses, regardless of their overall concentration. It also focuses on how they can ultimately achieve lasting results and implications with the customers they interact with.

1. Authenticated experience: In a sense, employees should believe that their company is striving to create a “prescription” for specific individuals who access their website, use their services or those that could potentially become customers in the near future. This will help maximize their overall experience and generate an environment that is easy to appreciate. It will also hopefully help align their innate perspective with that of the business and establish an ambiance of comfort. Not to mention, a degree of credibility and honesty that can transform the perception that individuals have.

2. Generate customer-loyalty: Employees are responsible for creating an environment where individuals ideally remain customers and convey their appreciation to their friends and family. This correlates to a quality customer experience that sustains a degree of loyalty and focuses on the nature of customer-centricity.

3. Market the businesses specific resources: You want to present the resources that you and your business have; not only the individuals who already work with your company, but also to those who may prospectively be interested conducting business down the line. Without documenting what your company has to offer, potential customers won’t even be aware of your particular services and may consider other companies from the commencement of your conversation.

4. Business adoption: Companies should allow the capability for people to go paperless and have access to their information with the click of a mouse. This also correlates to the placement of items on a website specifically, which creates an easy to use set of circumstances. This also helps with making items more convenient for prospective customers, especially considering the busy lives that we all seem to have at the moment. Just remember, we live in a digital world that requires instant gratification. A business should try and emulate this high-paced environment, if they want to sustain and continue a level of growth, especially in this technologically driven world.

5. Reach out into the community: Companies of all sizes, mentality and focus should be involved in the local community and promote information that is applicable to their own world. This will increase the likelihood of market awareness and hopefully lead to more individuals recognizing your business through association of ideas. This also involves the interaction with local entities, in an effort to make it easier for people to access your companies’ information. This can be accomplished by utilizing a proactive approach to personal market awareness and can even stimulate a level of intrigue.

All-in-all, companies need to determine what works the best for them. We all need to remember the capitalist system we are a part of. Ultimately the decision comes down to the individuals that live in the market place. Nonetheless, businesses need to do their best to market their products, services or approach, depending on whether or not a company is for profit, not-for-profit or non-profit.

Job Search Tips in a Challenging Economy

It has become increasingly important for prospective employees to set themselves apart from the competition. Regardless of where the candidates are in their work timeline—they could be recent graduates, well-established career professionals or those looking to transition into a new career; it really doesn’t matter. 

We all in a sense need a little guidance to calm the storm of the economic conditions that we are currently facing. To some extent, I would even say the environment has arguably become more turbulent in recent months, especially with the large influx of potential individuals that are fiercely seeking employment.

Moreover, with more and more individuals battling in the job search arena, one must do all they can to showcase their talents, goals, ambitions and overall experience. I understand that it may be extremely tedious and time consuming, but we have all went through it at some point in our lives.

When you are unemployed, everyday seems to be a constant degree of uncertainty. You always seem to possess ambiguity about your future economic stability. It can also be vague and challenging to build a foundation, without having a clear vision of what the future will hold. That is why you have to plant a seed with prospective organizations, based on the infrastructure that you have already worked to establish.

This groundwork could consist of past work experience, education, volunteer opportunities and a network of individuals that you can harness. Never underestimate the power of your social networks; your connections may be more than willing to help and may even recommend you to specific positions within their company. Start the conversation and who knows, someone may be able to help you out along the way.

All-in-all, it has become increasingly necessary to establish division and separation from your competition, especially in the obfuscating job market. Without taking the initiative and responsibility on yourself, the period of dormancy may be extended and the perils of being unemployed may continue to linger on.

Personally, I think it is arguably the worst feeling the in the world—exerting all your energy and transparency for a job opportunity, and then finding out after all your hard work that they decided to pursue another candidate.

This is why you need to do what you can to set yourself apart from the opposing vultures trying to isolate the opportunity from you. With this in mind, you must showcase your skills that are applicable and pertinent to the opportunities you are striving for. Without having a clear vision of why you think you are qualified—you may potentially convey that in the interview. This could all be due to a lack of confidence and clarity about your experience and overall credentials.

As a result, job seekers need to remain confident. They also need to understand that they will eventually find an opportunity they love. It may be challenging to continue pursuing a job prospect, but don’t give up; there are good days ahead.

Image Credits: Career Realism — June 22, 2009

Want Your Organization to Change? Put Feelings First.

Want Your Organization to Change? Put Feelings First. http://ping.fm/3fcd4 Source: Dan Heath -- Fast Company